Safeguarding Policy

2019-2024 (updated every year)



La Ola Spanish is committed to putting in place measures to reduce the likelihood of abuse taking place within its organisation and its partner network and to ensure that all those involved within our organisation will be treated with respect.


We are committed to safer recruitment policies and practices for paid staff and volunteers. This will include DBS disclosure checks for staff and volunteers, ensuring references are taken up and adequate training on safeguarding is provided.


Aims of the Policy 

This policy aims to: 

  • Recognising the signs and symptoms of abuse.
  • Be aware of the procedures to be followed.
  • Recognise the designated persons for safeguarding. 

Signs and Symptoms of abuse


Forms of child abuse and neglect


Child abuse is any form of physical, emotional or sexual mistreatment or lack of care that

leads to injury or harm. An individual may abuse or neglect a child directly, or by failing to

protect them from harm. Some forms of child abuse and neglect are listed below.


  • Emotional abuse is the persistent emotional maltreatment of a child so as to cause

severe and persistent adverse effects on the child’s emotional development. It may

involve making the child feel that they are worthless, unloved, or inadequate. Some level

of emotional abuse is involved in all types of maltreatment of a child, though it may occur


  • Physical abuse can involve hitting, shaking, throwing, poisoning, burning, drowning,

suffocating or otherwise causing physical harm to a child. Physical harm may be also

caused when a parent or carer feigns the symptoms of, or deliberately causes, ill health

to a child.

  • Sexual abuse involves forcing or enticing a child to take part in sexual activities, whether or not the child is aware of what is happening. This can involve physical contact, or noncontact activities such as showing children sexual activities or encouraging them to

behave in sexually inappropriate ways.

  • Neglect is the persistent failure to meet a child’s basic physical and emotional needs. It can involve a failure to provide adequate food, clothing and shelter, to protect a child

from physical and emotional harm, to ensure adequate supervision or to allow access to

medical treatment.


Signs of child abuse and neglect


Signs of possible abuse and neglect may include:

  • significant changes in a child’s behaviour
  • deterioration in a child’s general well-being
  • unexplained bruising or marks
  • comments made by a child which give cause for concern
  • Inappropriate behaviour displayed by other members of staff, or any other person. For

example, inappropriate sexual comments, excessive one-to-one attention beyond the

requirements of their role, or inappropriate sharing of images.


Steps to implementing the procedures


If abuse is suspected or disclosed


When a child makes a disclosure to a member of staff, that member of staff will:

  • Reassure the child that they were not to blame and were right to speak out
  • Listen to the child but not question them
  • Give reassurance that the staff member will take action
  • Record the incident as soon as possible (see Logging an incident below).


If a member of staff witnesses or suspects abuse, they will record the incident straightaway.

If a third party expresses concern that a child is being abused, we will encourage them to

contact Social Care directly. If they will not do so, we will explain that the Club is obliged to and the incident will be logged accordingly.


Logging an incident


All information about the suspected abuse or disclosure will be recorded on the Logging a

concern form as soon as possible after the event. The record should include:

  • Date of the disclosure or of the incident causing concern
  • Date and time at which the record was made
  • Name and date of birth of the child involved
  • A factual report of what happened. If recording a disclosure, you must use the child’s

own words.

  • Name, signature and job title of the person making the record.


The record will be given to the Safeguarding designated person who will decide whether they need to contact Social Care or make a referral. All referrals to Social Care will be followed up in writing within 48 hours. If a member of staff thinks that the incident has not been dealt with properly, they may contact Social Care directly.

Allegations against staff


If anyone makes an allegation of child abuse against a member of staff:

  • The allegation will be recorded on an Incident record form. Any witnesses to the

incident should sign and date the entry to confirm it.

  • The allegation must be reported to the Local Authority Designated Officer (LADO) and to Ofsted. The LADO will advise if other agencies (e.g. police) should be informed, andLa Ola Spanish will act upon their advice. Any telephone reports to the LADO will be followed up in writing within 48 hours.
  • Following advice from the LADO, it may be necessary to suspend the member of staff

pending full investigation of the allegation.

  • If appropriate La Ola Spanish will make a referral to the Disclosure and Barring Service.


Designated named persons for safeguarding


  • Patricia Gonzalez (Director of La Ola Spanish)  


Contact Numbers


Social Care: 01925 443400

Out of hours contact: 01925 444400

LADO (Local Authority Designated Officer):  020 7926 4679 (Andrew Zachariades)

Ofsted: 0300 123 1231

Police: 0800 555 111

NSPCC: 0808 800 500


This policy has been approved & authorised by:


Hermi Carrasco




08/01/24 (Updated for 2024)